Return and Refund Policy

Acornop Return Policy:

For the first 30 days of your purchase  you may return merchandise for a full money back refund  excluding any shipping charges.

Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package. Please ship your parcel back to Court Street freight prepaid and Insured.  Return shipping cost (the cost to send an item back to our store) is not reimbursable.

We do not accept returns of  computers, laptops, notebooks, netbooks, software, film, paper, educational video tapes once opened, lamps, batteries, video batteries, ink cartridges, memory cards, tapes, or any other consumable products or items which have been removed from the "blister-pack" packaging. In addition we do not accept returns for processing equipment once used with chemistry, fountain pens (once the nib has been inked) Fountain pen converters, printers (once toner, ink or ribbon cartridges have been installed).

In cases where an item is damaged or defective, or when it is materially different than the item described on the product detail page, We will cover the costs of return shipping. 

For Any return or Exchange Contact us for A RMA # We may refuse returns without a RMA.

Please wait 8 days from date we received the package for us to process your return.

Our return address is:
706 Route 15 South, Lake
Hopatcong, NJ, 07849
Attn. Returns

Enclose a copy of the invoice or any other corresponding Communication As well please note whether you want exchange / credit for the returned item. 

If the above conditions are not met, Acornop has the right to refuse the return or charge a restocking fee.



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